12 "S" Quality Control Check List

 

Straight
Has the timber been surface planed?
Is it straight?
Square
Has the board been cut squarely?
Has the timber been machined squarely?
   
Size
Are the sizes correct and within tolerance?
Splits
Are there any splits in the timber?
Can they be removed by crosscutting?
Can they be glued or filled?
   
Side
Is the best side the exposed side?
Shade
When jointing timber have we matched grain and colour?
   
Sand
Has the product been properly sanded?
Spray
Has the product been spray-painted if required?
If sprayed, are there any dust particles adhering to the surface?
Have sanding marks been removed?
Are there enough coats?
   
Strapping
Have the articles been strapped, shrink-wrapped or
packaged?
Speed
Have we taken the least amount of time possible to process the order?
   
Service
Has the job been completed on schedule?
Will the customer be satisfied with our service?
Satisfaction
Has the job been completed to the customer’s satisfaction?